Skip to Content

Boosting Resident Retention: Proven Strategies That Work

A property manager finalizing a lease agreement with a renter, capturing a key moment in the rental process.As a rental property owner, you already understand that renter retention is one of the critical keys to long-term success. Not only do high turnover rates increase costs, but in addition to that, they can wholly disrupt the stability of your investment property in other ways. Consequently, resident retention should be a top priority for landlords and rental property owners alike.

Gratefully, a few effortless, proven strategies can count a lot in keeping residents contented and glad to renew their leases each year. Here are our best proven tips for boosting resident retention and insuring your properties stay profitable and victoriously thriving.

Establish Trust Between Renter and Landlord

In the rental industry, so much of what owners and landlords do is related to relationships with people. As a matter of fact, effective communication and a sense of trust between a renter and their landlord is a crucially important part of long-term retention.

As a property owner, you can immensely foster a strong relationship with your residents by communicating regularly (and positively) with them, building open lines of communication, handling their requests quickly, and checking in with them at times. Although you don’t want to overdo it, staying responsive to your renter can help them feel like you care when it comes to their wellness and delight, and impel them to stay in their rental home longer.

Keep the Property Well-Maintained

Along with cultivating a positive relationship with your renters, and staying on top of your property maintenance and repairs is also very important. Basically, these two strategies go hand-in-hand, specifically when looking to improve retention rates.

Inadequately poor property upkeep is among the top reasons why renters leave, especially if they have presented maintenance requests that have been disregarded and left uncared for. Beyond that, proactive maintenance can reduce costs by avoiding costly emergency repairs and confirming to your renter that you want them to take up residence in a well-kept property. This, in turn, may energize them to take good care of the property, which can equally protect the value of your property.

Invest in Quality Tenant Screening

Needless to say, finding renters who will take good care of your property is easier said than done. On the other hand, you can closely screen your applicants before signing a lease. Screening renters is crucially important given that it can help you properly know if a potential renter is excellent, responsible, and a good fit for your property.

A top-caliber screening should extend you with a detailed look at your renter’s finances, credit history, and rental history and tip you off with regards to any past problems. Just make it a point to ask for and check their references, counting previous landlords, as well as any criminal history in your State and any States in which they’ve previously lived.

Offer Renewal Incentives

An effective way to encourage lease renewals is to incentivize your current resident to do so. Regrettably, lots of rental property owners utilize the lease renewal to raise their rental rate or add conditions that make their renter unhappy or unwilling to renew. While a rental rate increase may not, every time, be avoidable, it should be logical and supported by a description of the value the tenant will receive in return.

For example, you might highlight recent property upgrades, namely new appliances, enriched amenities, or improved security features. You may likewise want to check about offering your resident a small discount for renewing early, a free carpet cleaning, or even a minor unit upgrade, that is to say, fresh paint or new fixtures. Even a small offering can be of great value toward making your resident feel valued and maintain a sense of trust.

When to Call the Experts

Performing these proven strategies can notably improve resident retention, causing reduced turnover costs, rising property values, and more unwavering, long-term tenants. Needless to say, managing a rental property and resident relationships can be a real problem, additionally taking time and effort you may not have to give.

At Real Property Management Generations, we assimilate the immense importance of resident satisfaction. This is exactly why we execute all the above strategies and tips – and much more! Contact us today or call 310-907-5646 if you need expert assistance in enriching resident retention in Santa Monica and nearby. Our team is ready to help you greatly maximize the success of your rental properties with personalized options designed solely to attend to your needs.

We are pledged to the letter and spirit of U.S. policy for the achievement of equal housing opportunity throughout the Nation. See Equal Housing Opportunity Statement for more information.

The Neighborly Done Right Promise

The Neighborly Done Right Promise ® delivered by Real Property Management, a proud Neighborly company

When it comes to finding the right property manager for your investment property, you want to know that they stand behind their work and get the job done right – the first time. At Real Property Management we have the expertise, technology, and systems to manage your property the right way. We work hard to optimize your return on investment while preserving your asset and giving you peace of mind. Our highly trained and skilled team works hard so you can be sure your property's management will be Done Right.

Canada excluded. Services performed by independently owned and operated franchises.

See Full Details